Refund policy

Thank you for shopping at [PawVibe Store]. We value your satisfaction and want to ensure you have a great experience with our products. Please read our policy regarding returns and refunds carefully.
1. Returns
  • You have [30] calendar days to return an item from the date you received it.
  • To be eligible for a return, your item must be unused and in the same condition that you received it.
  • Your item must be in the original packaging.
  • Your item needs to have the receipt or proof of purchase.
2. Refunds
  • Once we receive your item, we will inspect it and notify you that we have received your returned item.
  • We will immediately notify you on the status of your refund after inspecting the item.
  • If your return is approved, we will initiate a refund to your original method of payment.
  • You will receive the credit within a certain amount of days, depending on your card issuer's policies.
3. Shipping
  • You will be responsible for paying for your own shipping costs for returning your item.
  • Shipping costs are non-refundable.
  • If you receive a refund, the cost of return shipping will be deducted from your refund.
4. Damaged or Defective Items
  • If you receive a damaged or defective product, please contact us immediately at [fatihmulana422@gmail.com] with photo evidence.
5. Contact Us
  • If you have any questions on how to return your item to us, contact us at [fatihmulana422@gmail.com].